Thank you for choosing Rivarr ("we," "us," or "our"). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we collect from users of our website, mobile applications, and related services (collectively, the "Services"). By accessing or using our Services, you consent to the practices described in this Privacy Policy.
When you create an account or use our Services, we collect personal information, including your name, address, email address, phone number, and national ID documents for user KYC (Know Your Customer) purposes.
We collect this information to establish and manage your account, provide customer support, and comply with legal and regulatory requirements. The national ID documents are used solely for identity verification purposes and are securely stored in accordance with applicable data protection laws.
We use your personal information to:
We do not share your personal information with any third parties, except in the following circumstances:
In such cases, we ensure that appropriate safeguards are in place to protect your personal information.
You can request to delete your account by contacting us at support@rivarr.com. Upon receiving such a request, we will take necessary steps to permanently delete your account and associated personal information, subject to any legal or regulatory obligations that may require us to retain certain information.
Please note that account deletion may result in the loss of access to certain features and services provided by Rivarr.
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information, and you acknowledge and accept this risk.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting a prominent notice on our website or sending a direct communication. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@rivarr.com. We will respond to your inquiries as promptly as possible.